Get in Touch With Us

Whether you have a question about one of our casino reviews, want to flag something that looks out of date, or simply have feedback to share, this page explains the best way to reach us and what to expect when you do.

How to Contact Our Team

Email is the most reliable way to get a message to us. Write to us at [email protected] and a real person will read your message. We do not use automated responses as a substitute for a genuine reply.

To help us get back to you quickly, include a short description of your enquiry in the subject line and give us enough detail in the body of the message to understand what you need. The more context you provide, the faster we can direct your message to the right person.

Our target response window is two working days. During particularly busy periods it may take a little longer, but we will always follow up.

What You Can Contact Us About

We welcome messages of all kinds. The most common reasons readers get in touch include:

• Questions about our reviews — If anything in our assessments of casinos, slots, bonuses or payment methods is unclear, ask away. We are happy to explain how we research and verify the information we publish.
• Corrections and accuracy concerns — Spotted something that looks wrong or out of date? We take accuracy seriously. Please flag it and we will investigate promptly.
• Content suggestions — Have a topic you would like us to cover — a specific casino, a payment method, or a question about how online slots work in your state? We genuinely consider reader suggestions when planning new content.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this and we will point you to appropriate support resources. You can also reach the National Problem Gambling Helpline at 1-800-522-4700 at any time.
• Commercial and partnership enquiries — If you represent a brand and would like to explore how we work together, please introduce yourself and outline what you have in mind. We will review all proposals against our editorial standards before responding.
• Technical issues — If a page is not loading correctly, a link appears broken, or something on the site is not working as expected, let us know and we will look into it.

Our Editorial Standards

Real Money Casino is an independent comparison site. Our reviews and rankings reflect editorial research and verification — commercial relationships with the casinos we list do not determine where they appear. If you believe a review is inaccurate, incomplete or misleading, please tell us. We would rather correct a mistake than leave it standing.

All casinos featured on this site are reviewed for licensing status, security practices, game fairness, payment methods and bonus terms. We cover only platforms that hold appropriate regulatory authorisation for the US markets they serve. If you have information suggesting a listed operator no longer meets those standards, contact us and we will re-examine it.

A Note on Responsible Gambling

Online slots and casino games are a form of entertainment. They carry a built-in house edge, and no outcome is ever guaranteed. If gambling stops being enjoyable, starts affecting your finances, or begins to feel difficult to control, it is important to seek support sooner rather than later.

Resources available to players in the US include:

• National Problem Gambling Helpline — 1-800-522-4700 (call or text, 24/7)
• Gamblers Anonymous — peer support groups available across the country at gamblersanonymous.org
• National Council on Problem Gambling — information and state-level resources at ncpgambling.org

Most regulated online casino platforms also offer self-exclusion tools, deposit limits and session time reminders. If you need help navigating those options on a specific site, include the casino name in your message and we will do our best to point you in the right direction.

What Happens After You Write to Us

Every message that arrives in our inbox is read by a member of our team. We do not use bots or template replies — you will receive a response from someone who has actually read what you wrote.

Here is what to expect:

1. Send your message to [email protected] with a clear subject line.
2. You will receive confirmation that your message has arrived, usually within one working day.
3. A team member reviews your enquiry and routes it to the right area — editorial, technical or commercial.
4. We reply with a substantive response within two working days in most cases.

If your enquiry relates to something time-sensitive — such as an accuracy concern about a live bonus offer — please say so clearly and we will prioritise it.

Useful Pages on This Site

If you landed here with a question that our published content might already answer, it may be worth checking our guide to the best online casino options before reaching out — it covers licensing, game selection, payment methods and bonus terms in detail. Many of the questions we receive are addressed there.

We look forward to hearing from you.