Where We Are Made
We at North Fork Outdoors go to great lengths to source as many components as possible for our product line here in the United States of America. Due to the fluctuating nature of our business, economic influence and pursuit of the most technically advanced components currently available we have found it necessary to import certain components from other countries for the manufacturing of some of our products. Of course we are vigilant about maintaining only the highest quality standards in doing so. We are proud of our American heritage and are excited to offer what we feel to be the finest quality and highest performance line of pontoon craft and accessories to our valued customers around the world and back our products with the best warranties and customer service in the industry.
Unconditional Lifetime Warranty Policy
We at North Fork Outdoors take great pride in offering what we feel to be the finest quality Pontoon Craft and accessories in the industry and back it with our exclusive unconditional lifetime warranty against manufacturers defects. The warranty covers every component of our pontoon boats with the exception of oars*. In the highly unlikely event that you should encounter any manufacturers defect with any component of your boat you can ship the defective component back to the address listed below. Upon receipt of the item our highly trained staff will repair or replace as necessary and do so at our discretion based upon circumstances. We will then pay return shipping costs back to you. Should you encounter normal wear and tear or accidental damage to your pontoon boat or accessories you are welcome to ship the damaged component back and our staff will repair the damaged item for a nominal fee and ship it back at our wholesale UPS rate. Please provide full contact information with credit card information to expedite and complete this transaction. If you have an outdated model of boat or accessory and it is deemed unrepairable we will make available the closest current model for its replacement at a reasonable charge. Our staff will contact you to discuss this option in detail.
* We offer the highest quality composite and aluminum oars in the industry. Because of the hazards associated with all paddle sports our oars are not included in our warranty. Should you break, bend or lose an oar or part of an oar we will make available the replacement or replacement part for a reasonable fee. Please call 1-801-392-5404 for exact replacement details and costs.
Return information
North Fork Outdoors
Warranty Dept.
950 W. Kershaw # A
Ogden Utah, 84401
Phone 1-801-392-5404